The Cisco IP Phone Expansion Module 7914 extends the
capabilities of the Cisco IP Phones 7960G, 7961G, 7970G and 7971G-GE
with additional buttons and an LCD display. With this expansion module,
you add 14 buttons to the existing six buttons of the Cisco IP Phones
7960 and 7961G and the existing eight buttons of the Cisco IP Phones
7970G and 7971G-GE, increasing the total number of buttons when you add
one or two Cisco 7914 Expansion Modules. Please Note: When adding a Cisco CP-7914 Expansion Module, you will need to purchase one of the following accessories
- CP-SINGLEFOOTSTAND - required to add (1) CP-7914 Expansion Module
- CP-DOUBLEFOOTSTAND - required to add (2) CP-7914 Expansion Modules
You can use up to two Cisco 7914 Expansion Modules with a Cisco IP Phone Model 7960G, 7961G, 7970G or 7971G-GE
The large LCD display of the Cisco IP Phone Expansion Module
allows for quick and easy identification of associated buttons. Using
the Settings menu of the Cisco IP Phones 7960G, 7961G, 7970G and
7971G-GE, you can adjust the contrast of the individual LCDs for the
Cisco IP Phones 7960G, 7961G, 7970G and 7971G-GE and Cisco 7914
Expansion Module according to your preference. The 14 buttons on each
Cisco IP Phone Expansion Module 7914 can be programmed as a directory
number (DN), line key, or speed-dial key, much like the Cisco IP Phones
7960G, 7961G, 7970G and 7971G-GE. When used as a DN key, buttons are
illuminated, allowing easy identification of call state.
These capabilities provide features that are similar to typical
Direct Station Selection/Busy Lamp Field (DSS/BLF) modules but are not
intended to be directly equal to legacy DSS/BLF modules. The Cisco 7914
is not an operator or attendant console. The primary function of the
Cisco 7914 Expansion Module is to provide the Cisco IP Phones 7960G,
7961G, 7970G and 7971G-GE with additional keys for speed-dial or
directory numbers. The illuminated buttons provide ease of line status
making the Cisco 7914 an ideal call coverage tool.
Typical Scenario: You receive a call for your director at
extension 12345. You look at your Cisco 7914 Expansion Module and see
that your director has a call in progress with another party and
another call on hold. Looking at the Cisco 7914 Expansion Module LCD,
you note that another manager in your group has just completed a call
and might be able to assist the incoming caller. You consult briefly
with the incoming caller and then transfer the call to the available
manager.
FEATURES AND BENEFITS
- Line Key: Using the Cisco CallManager Administration tool, the
system administrator assigns one or more DN to buttons on the Cisco
7914 Expansion Module as desired. The line key will show the
appropriate designation.
- Speed Dial: Each button not used as a line (DN)
key can be programmed as a speed-dial key in the same manner as the
Cisco IP Phones 7960G, 7961G, 7970G and 7971G-GE. You can use the Cisco
IP Phone User Options Web page to program a speed-dial number and label
the associated button with an appropriate name.
SYSTEM REQUIREMENTS
- Cisco CallManager Version 3.1(2c) or later
HARDWARE REQUIREMENTS
- Cisco IP Phones 7960G (CP-7960G), 7961G (CP-7961G) , 7970G (CP-7970G) and 7971G-GE (CP-7971G-GE)
- Cisco IP Phone Expansion Module 7914 (CP-7914=) (maximum of two modules) (Connecting cable supplied with each Cisco 7914)
- New footstand is required, single (CP-SINGLFOOTSTAND=) or double (CP-DOUBLFOOTSTAND=) as appropriate
- Power cube (CP-PWR-CUBE) and AC Powr Cord to supply local power